967 26 00 08 - C/Pozo de la Peña, s/n - 02520 Chinchilla de Monte Aragón (Albacete) address@ceramicachinchilla.com

ACCESSIBILITY STATEMENT

This standard establishes the functional requirements that will guarantee that ICT products and services are accessible to all people; for example, from a mobile phone, to computers, through web pages; Thus, the requirements for the website are based on the WCAG 2.1 web content accessibility guidelines, developed by W3C, being in line with those indicated in the Spanish standard UNE 139803, 'Accessibility requirements for content on the Web'.

 

Standard EN 301 549 v2.1.2 (2018-08) "Accessibility requirements for ICT products and services" specifies the functional accessibility requirements applicable to products and services that include ICT (websites, software, native apps, documents, hardware, etc). In addition to describing the testing procedures and evaluation methodology to follow for each accessibility requirement.

 

Web Content Accessibility Guidelines (WCAG) 2.1

The Web Content Accessibility Guidelines (WCAG) 2.1 are the latest version of the W3C (World Wide Web Consortium) Web content accessibility guidelines.

The rule  EN 301-549 v2.1.2 (2018-08) It is aligned with WCAG 2.1 and therefore introduces all the changes incorporated into the latter: new conformity criteria, new guideline "2.5 Entry Modalities", etc.

It is also worth mentioning that in this new version, the pre-existing conformity criteria in WCAG 2.0 have not been modified, not even their numbering.

This accessibility statement applies to the website: https://ceramicachinchilla.com

 

Compliance status

This website is partially compliant with RD 1112/2018 due to the exceptions and lack of conformity of the aspects indicated below.

 

Content not accessible

The content collected below is not accessible due to the following:

 

Lack of compliance with RD 1112/2018

 

    • There are logos and images with confusing text and complex images without textual description [requirement number 9.1.1.1 Non-textual content, from UNE-EN 301549:2022].
    • There are invisible labels on form elements [requirement number 9.1.3.1 Information and relationships, from UNE-EN 301549:2022].
    • There are tables that do not adapt to small screen sizes and form fields that do not display correctly on small screen sizes on old and obsolete devices [requirement number 9.1.4.10 Text readjustment, from UNE-EN 301549:2022].
    • There is text that does not display correctly when changing the spaces and line heights [requirement number 9.1.4.12 Text spacing, from UNE-EN 301549:2022].
    • There are elements that are not accessible by keyboard, such as links to social networks, the text editor for comments, elements to sort search results, the pagination of search results [requirement number 9.2.1.1 Keyboard, from UNE-EN 301549:2022].
    • There are elements that do not receive focus and therefore cannot be interacted with using the keyboard, for example [requirement number 9.2.4.3 Focus order, from UNE-EN 301549:2022].
    • There are images, infographics, link or button text, headline text and content that are not translated into other languages [requirement number 9.3.1.2 Language of the parties, from UNE-EN 301549:2022].
    • On some page the same icon is being used for different purposes, which causes confusion [requirement number 9.3.2.4 Consistent identification, from UNE-EN 301549:2022].
    • There are error messages that are not very descriptive, or error messages that are not grouped into a single message, as well as a lack of suggestions in the form to fill in the fields correctly. [requirement number 9.3.3.1 Identification of errors, from UNE-EN 301549:2022].
    • There are forms with mandatory fields where the user is not informed of this, as well as fields where a textual example of the field format is missing. [requirement number 9.3.3.2 Labels and instructions, from UNE-EN 301549:2022].
    • There are form fields where the error is reported when an incorrect value is entered but a suggestion for its correction is not reported. [requirement number 9.3.3.3 Suggestions for errors, from UNE-EN 301549:2022].
    • There are pages that may contain syntax errors and therefore some support product may not correctly interpret the content. [requirement number 9.4.1.1 Processing, from UNE-EN 301549:2022].
    • There are pages where supporting products will not be able to obtain information, interact and be aware of the status of user interface controls, such as help messages, action result status messages, link attributes , top and footer menus, page language image... that cannot be read by screen readers at the time they appear [requirement number 9.4.1.2 Name, function, value of UNE-EN 301549:2022].
    • There could be specific editing errors on some web pages.

 

Disproportionate burden

    • Does not apply.

 

The content does not fall within the scope of the legislation applicable.

 

    • There could be office files in PDF or other published formats that do not fully comply with all accessibility requirements. Although efforts have been made to ensure that the majority of them do comply.

 

Preparation of this accessibility declaration.

This statement was prepared on December 25, 2022.
The method used to prepare the declaration has been a self-assessment carried out by the web designer-developer himself.

 

Observations and contact information

Can do communications on accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

  • inform about any possible breach by this website
  • transmit other access difficulties to the content
  • formulate any other query or suggestion for improvement regarding website accessibility

Through the following Contact Form or by calling 967 26 00 08

 

You can present:

  • Complaint regarding compliance with the requirements of RD 1112/2018 or
  • Accessible Information Request Relative to:
    • contents that are excluded of the area of application of RD 1112/2018 as established by article 3, section 4
    • contents that are exempt of the compliance of accessibility requirements by imposing a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be clearly specified that allow us to verify that it is a reasonable and legitimate request.

 

 

Application procedure.

 

If once a request for accessible information or complaint has been made, it has been rejected, the decision taken is not agreed upon, or the response does not meet the requirements contemplated in article 12.5, the interested person may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having received a response.

 

Optional content

This website applies the requirements of the Standard UNE-EN 301549:2022 considering the exceptions of RD 1112/2018.

The last accessibility review was carried out in December 2022.

The website is optimized for all the web browsers most used by users such as Microsoft edge and the latest versions of FireFox, Safari, Opera and Google Chrome. The resolution Web minimum recommended is 1280×1024.

The website is designed for Responsive viewing, so it is optimally displayed on tablet and mobile devices. On these devices it is optimized for viewing in the latest current versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and native Android browser.

They incorporate a series of keyboard shortcuts to facilitate navigation through the portal Depending on the browser from which the portal is being accessed, it will be necessary to use a combination of keys or others to use the keyboard shortcuts:

 

 
OSBrowserKey combination
WindowsInternet ExplorerAlt + Shortcut Key
Google ChromeAlt + Shortcut Key
SafariAlt + Shortcut Key
FirefoxAlt + Shift + Shortcut key
MACSafariCtrl + Alt + Shortcut key
Google ChromeCtrl + Alt + Shortcut key
FirefoxCtrl + Shortcut Key
UbuntuFirefoxAlt + Shift + Shortcut key